A Florida Landscaping Client sought ICA’s assistance in monitoring a large workers’ compensation claim. As the result of a work-related back injury, the employee needed surgery. Unfortunately, the hospital at issue had a roof leak, from water which seeped into the operating room. During the employee’s spinal surgery, he contracted a debilitating infection from the leak. The reserve on the claim was $1,000,000. ICA was successful in arguing the merits of the subrogation and having the reserve lowered to $300,000, passing along much of the liability to the Hospital. Upon settlement of the action, ICA made sure that the reserve was lowered to reflect the $150,000 settlement amount. We then notified the rating bureau for the Client to assure these figures were promptly and accurately submitted for a much improved experience modification calculation. Result – Significant savings over a three-year term of the modification.