A forty-year Client of ICA was told by its property insurer that their coverage would not be renewed based on certain vaguely referenced “underwriting guidelines”. ICA stepped in and worked with both the Client and the insurer to come up with palatable, cost-effective solutions that would meet the needs of both sides. After working with ICA, the underwriter recognized the level of expertise and value of having an out-sourced risk management consultant on the side of their insured that also benefited the insurance company because of ICA’s role in improving the risk. They reversed their original position of nonrenewal and referred the renewal submission to its top management who decided to renew with that Client at a decreased price!