TESTIMONIALS

“We have seen brokers and insurance companies come and go, but ICA continues to find the strongest policy language at the most competitive pricing. ICA partners with our in-house professional staff by offering unbiased insight into the insurance industry, which we could never obtain from a broker.”

“One particular example of ICA’s expertise and willingness to rise to the occasion during tough times occurred immediately after September 11, 2001. As the owner of billions of dollars in NYC real estate, we were acutely concerned as to how our various property policies would protect us in the event of another terrorist act. ICA’s experts carefully analyzed all of our property policies with a critique utilizing various hypothetical loss situations, created an in depth study of which coverages would protect us, what limits were applicable to which properties, what exclusions and limitations would apply, and how we could immediately amend certain aspects of our policies to protect us further from another catastrophic loss such as 9/11. They held a meeting during which they explained to all of our senior executives exactly how each possible loss scenario would play out from an insurance perspective. This was a huge learning and eye-opening experience for all of us, and we were reassured once again of ICA’s expertise. In the months that followed, ICA helped steer us through the myriad of developments in the Terrorism Coverage world to assure we obtained the best and fairest priced terrorism coverage currently offered.”

“Even before 9/11, we had solidly reached the determination that ICA is as necessary and valuable as our accounting firms and our legal counsel, and we invite them to provide insight into every big business decision we make.” See our Out-Sourced Risk Management and Placement Service, our Business Continuity and Disaster Contingency Planning Consulting Service, and our First Party Property Claims Preparation and Recovery Service.

“When ICA was first referred to us by our accounting firm in 1991, I was skeptical. We thought our insurance program was adequately priced, yet we gave ICA a shot at reviewing it. ICA compared our exposures to our existing risk management program, prepared specifications and arranged a competitive marketing strategy including brokers and insurance companies from all over the country who specialized in our risks. The end result was a one-year savings of 35% in premiums alone, yet at the same time our insurance coverage was significantly improved.”

“We also ran our most important acquisition, the purchase of Black & Decker’s Household Products Group, past ICA, and they pointed out significant issues from a risk perspective that our other professionals had not addressed. The advice and information provided has been invaluable, and the cost of ICA’s services has been repaid in savings many times over. We can’t be experts in all areas, but by partnering with ICA, they can be our experts in risk management so we can trust that our needs are being addressed adequately and professionally.”  See our Mergers & Acquisitions Due Diligence Consulting Service.

“It has been more than eight years since you started to provide risk management consulting services to Virginia Specialty Stores. And, it has been eight years of professional excellence, commitment and integrity that I have rarely seen in other professionals. As I prepare to hang up my gloves after being at Virginia Specialty Stores for the better part of my working life, the many relationships I have had in these years come to mind - mostly good, but some not so good. However, one of my warmest relationships - one which stands out in my mind - has been my association with you.”

“When ICA first became involved in Virginia Specialty Stores’ risk management program, I was skeptical - like, I imagine, many CFO’s are - about what value a consultant could bring to the table, which I did not get from the alphabet house broker servicing our account. But then, your challenge that Virginia Specialty Stores could terminate your services at any time with no questions asked, if we were not satisfied with the value we were getting, made your proposal interesting. Of course, the very first meeting we had with the broker with you present, showed me what a vacuum we had been in, not only in terms of how over-priced our insurance program was, but also how lucky Virginia Specialty Stores had been till then not to have had one of the many uncovered losses which you pointed out could have happened for which we did not have coverage. It is then that I realized that having your insurance placed by a big brokerage firm did not mean much unless we had someone who solely looked after our interests - and that someone was ICA. And, even at that first meeting, I knew that ICA and Virginia Specialty Stores were destined for a long relationship.”

“Over the years, I have admired the manner in which you have discharged your professional responsibilities. You have constantly updated yourself with the latest risk management and insurance products, and did not hesitate to share your knowledge of risk management and insurance with me. You have mentioned to me on more than one occasion that you and the Client worked as a team, to reduce the incidence and severity of unforeseen losses for the Client, and that this result could be achieved only if the Client was knowledgeable in this critical area. I have always appreciated your forthright approach, and can frankly say that this is not something I get from most other professionals - accountants, attorneys or insurance brokers.”

“I have challenged you on many occasions - especially when you reviewed our Employee Benefits Program - such as why you would suggest choosing a certain proposal, how a particular level of deductible would reduce Virginia Specialty Stores costs...I must tell you that I have always been impressed by the rationality and objectivity of your recommendations. I appreciate the work you have done for Virginia Specialty Stores all these years, and the dedication and integrity which you have demonstrated. On a personal level, you have been a friend, philosopher and guide to me, and I would always cherish our relationship...”. See our Risk Management Program Marketing and Employee Benefit Consulting Service.

See Client Letter
 

“For years, we retained ICA as our risk management consultant, but limited their involvement to what we felt was important, the property policies and the liability policies. Yet they kept requesting to take a look at our Ocean Marine policy. We thought we had that portion entirely under control, so we refused their persistent requests. Finally, when a claim occurred where we needed some more experienced input, we allowed them to take a look at the policy. ICA audited our existing policy, found significant gaps, then marketed the policy and managed to cut our premium from $115,000 to $60,000 in one year, while drastically expanding the coverage provided by the policy! I’ll trust ICA in the future when they ask to get involved in any aspect of our risk management program. Their efforts have never failed to pay off!” See our Risk Management Audit and Marketing Services.

“ICA’s focus can be that of a point guard. If ICA does not have the capacity to provide a service we need, they refer us to the appropriate professionals and orchestrate the final result. When we needed to replace a claims handling service provider, ICA analyzed the problems with the current provider, negotiated on our behalf, reviewed proposals and controlled the integration of the services of the new service provider. This saved us beau coup dollars and time! ICA is a profit center to us, not an expense on our balance sheet.” See our Third Party Claims Management and Audit Service and our Audit Service of Third Party Administrator/National Claims Counsel.

“In our capacity as financial consultant to the Co-Op Search Committee, I reviewed your insurance analysis relating to the management company agreements. Nathan, as one professional to another – “Superb!!” I have always been impressed with the extent of your knowledge about insurance matters and your ability to convey same succinctly to those less informed. Great job, my friend.” See our Contractual Review of Insurance Clauses, Indemnification Clauses and Lease Language Service and our Lease Analysis and Expense Recapture Consulting Service.

See Client Letter

“In these busy times, we find that we sometimes just take people for granted and do not extend our gratitude for jobs well done! I am making time to extend my thanks to you and the ICA organization for all your efforts on our behalf. The savings you have effected in our insurance program are unsurpassed. And, not only have you effected these savings for us, but you have been able to offer us more protection with the companies you have placed us with and the brokers you have introduced us to than we ever had in the history of our company. Our Directors and Officers are overwhelmed with your accomplishments. In effect, you have made me look like a ‘Knight in Shining Armor’ and for that I also thank you!”

The Risk Management Consulting Services offered by you and by ICA are top notch! The relationship which we have with you and your staff and assistants resemble that of a parent company with one of its branches. Everyone is on a first name basis and any information we need is at our fingertips at all times. You are our Risk Management Department in every respect of its definition. We look forward to many more mutually rewarding years with your organization!” See our Risk Management Consulting Services.

See Client Letter

“On behalf of OPS Distributors, Inc., I want to thank you for the risk management consulting services your organization has provided over the last year. The professionalism you exhibited during our last meeting regarding policy renewals was truly outstanding. Your efforts along with your knowledge and expertise resulted in broader coverage and lower premiums. The outcome proved to be a profitable and rewarding experience as opposed to the headaches renewals have caused management in the past. All of us at OPS look forward to a long and prosperous relationship with you and your organization.” See our Risk Management Consulting Services.

See Client Letter

“I have not had the opportunity to properly thank you for your continued efforts in making sure that C. Raimondo & Sons Construction Co., Inc. is properly insured for the most reasonable price. You continue to teach me more about the insurance industry than I originally thought I ever wanted to know. All of it is helpful information and only serves me better in performing my function here.”  See our Business Continuity and Disaster Contigency Planning Consulting Service.

See Client Letter